Privacy Policy
Protecting your personal data is our priority.
Last updated: January 01, 2026
This Privacy Policy explains our practices regarding personal data collected, processed, and stored by İzHost Bilişim ve Danışmanlık Hiz. Tic. Ltd. Şti. ("IzHost"). We act as the data controller under KVKK (Turkish Personal Data Protection Law No. 6698).
Personal Data Collected
IzHost may collect the following personal data to provide its services:
Identity Information
- Name, surname, national ID number (for individual customers)
- Company name, tax ID number (for corporate customers)
- Contact address, phone number, email address
Financial Information
- Invoice details and payment history
- Bank account information (for wire transfer payments)
Technical Data
- IP address, browser type, operating system
- Website usage data (page views, clicks)
- Cookie information
Data Collection Methods
Your personal data is collected through the following means:
- Forms filled on our website (registration, contact, order)
- Communication via email, phone, and support tickets
- Automatically during service usage (cookies, log records)
- Information provided during payment transactions
Purposes of Data Processing
Collected personal data is processed for the following purposes:
- Service delivery, order and subscription management
- Invoice issuance and payment processing
- Technical support and customer service
- Service quality improvement and analytics
- Fulfillment of legal obligations
- Protection against security threats
- Marketing and promotional activities (with explicit consent)
Data Sharing
Your personal data may be shared with third parties only in the following limited cases:
- With authorized institutions in cases of legal obligation
- With banks and payment institutions for payment processing
- With business partners providing service infrastructure (data center, domain providers)
- With the user's explicit consent
Data Security
IzHost takes necessary technical and administrative measures to ensure the security of personal data:
All data is stored in our Tier III certified data center in Turkey. Your data is protected with SSL/TLS encryption, firewall protection, access control mechanisms, and regular security audits.
- 256-bit SSL/TLS encryption for data transfer
- Firewall and IDS/IPS systems
- Role-based access control
- Regular security audits and penetration tests
- Backup and disaster recovery plans
Data Retention Periods
Your personal data is retained for the duration required by its processing purpose. Legal retention obligations are reserved:
Account information: As long as the account is active and 1 year after closure. Invoice and payment data: 10 years (per Tax legislation). Log records: 2 years (per Law No. 5651).
Your Rights Under KVKK
Under Article 11 of KVKK Law No. 6698, you have the following rights:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used in accordance with its purpose
- To know third parties to whom your personal data is transferred domestically or abroad
- To request correction if your personal data is processed incompletely or incorrectly
- To request deletion or destruction of your personal data under conditions stipulated in Article 7 of KVKK
- To object to a result against you arising from analysis of processed data exclusively through automated systems
Cookie Policy
Cookies are used on our website to improve user experience. Essential cookies are necessary for service delivery; analytical and preference cookies are used with your consent. You can manage cookies through your browser settings.
Policy Changes
IzHost reserves the right to update this Privacy Policy at any time. Important changes will be communicated via email or the website. The current policy is always published on our website.
Contact
You can submit all requests regarding your personal data through the following channels:
- Email: kvkk@izhost.com
- Phone: 0850 885 10 80
- Address: 19 Mayıs Mah. Turaboğlu Sok. Hamdiye Yazgan İş Merkezi No:4 Kat:2 Kadıköy/İstanbul, Turkey
Your Secure Infrastructure is Ready
Your data is always safe at our Tier III certified data center in Istanbul, with dual-redundant power systems, 100Gbps backbone, and 24/7 security. Let's determine the best solution for your project together.
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